iPhone headset socket fix – no fancy case opening tool required!

Posted by James Brindle on August 21, 2010.

Recently i’d been having a problem with my iPhone, nope, it’s not been suffering from the infamous signal drop issue and needs a special rubber case, mine’s an iPhone 32gb 3GS.

However, the headset port had stopped working properly, in that I could place the headset in and get audio but the neat little controller on the earbud wouldn’t do anything and I couldn’t use it as a handsfree device.

So I popped into my local Orange store where i’d got it from and they just brushed me off with “oh, take it back to the apple store, they’ll fix it” – I was a bit put out by this as I pay the extra for orange care on the iPhone so I would have guessed a swap-out might have been needed.

The problem persisted and not living near the Trafford Centre (my nearest Apple store) I let it go for a while but a week or two back I was in London on Regent St and popped into see a technician and get an opinion.

We wandered around for a bit, played with a music set up, drooled over the iPad’s (want one, want one, want one) and finally managed to get the attention of a person behind a big counter who solved my problem in seconds.

She used a micro torch, had a look down the headset socket and then took out the most technical piece of toolery you could put your hands on …… wait for it…….. an opened up paperclip and promptly expunged a small piece of pocket that had got down there and was preventing the connector from mating up properly.

So, if you experience similar problems, don’t rush to your nearest store, have a look with a torch and then poke about with a paperclip – no special case opening tools required.

About the Author

James Brindle is a freelance technology consultant based in Blackburn, Lancashire with over 20 years of experience in the IT, Media and Telecommunications industries with specialties in Web and Mobile Application development, Voice over IP (VoIP) deployment and integration, media storage and distribution systems and wide area solutions. He has a passion for retro gaming and volunteers as a presenter and acts as vice-chairman of Blackburn's Hospital Radio service.

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